And I’m working at trying to find a kind of language where I won’t be so easily modulated by expectation.
If the culture you have is radically different from an ‘experiment and take-risk’ culture, then you have a big change you going to have to make – and no little gimmicks are going to do it for you.
My mind sort of works like a search engine. You ask me something, and I start seeing pictures.
As a multisport athlete, I was always fascinated with competition and how to win. At HBS and later at the Harvard Department of Economics, I was drawn to the field of competition and strategy because it tackles perhaps the most basic question in both business management and industrial economics: What determines corporate performance?
If I don’t write down a thought – or an image or a line of poetry – the instant it comes to mind, it vanishes, which explains why I have pens and notebooks in my pants and coat pockets, the car, the bicycle basket, on one or two desks in every room including bathrooms and the kitchen.
Albert Camus’s ‘La Peste’ – ‘The Plague’ – had an enormous impact on me when I read it in high school French class, and I chose my senior yearbook quote from it. In college, I wrote a philosophy class paper on Camus and Sartre, and again chose my yearbook quote from ‘La Peste.’
It’s very important for the parents of young autistic children to encourage them to talk, or for those that don’t talk, to give them a way of communicating, like a picture board, where they can point to a glass of milk, or a jacket if they’re cold, or the bathroom.
I cannot emphasize enough the importance of a good teacher.
Computerized medical records will enable statistical analysis to be used to determine which treatments are most effective.
So companies have to be very schizophrenic. On one hand, they have to maintain continuity of strategy. But they also have to be good at continuously improving.