I saw hell. The hospital had divided and conquered pretty successfully.
In the earliest years of the AIDS crisis, there were many gay men who were unable to come out about the fact that their lovers were ill, A, and then dead, B. They were unable to get access to the hospital to see their lover, unable to call their parents and say, ‘I have just lost the love of my life.’
If you’re running an engineering or finance company, all companies depend on ideas and ingenuity. I think the principles of creative leadership apply everywhere, whether it’s an advertising company or whether you’re running a hospital.
This life is a hospital in which every patient is possessed with a desire to change his bed.
I grew up outside Philadelphia, Pennsylvania, in a little town, and went to a regular high school. I was a… very average student in that high school. Then I joined the Navy, and while I was in the Navy, I was in a motorcycle accident and woke up deaf in a hospital.
The reality is that it’s harder to recruit pediatric subspecialists if you’re not recruiting them for a children’s hospital.
How many desolate creatures on the earth have learnt the simple dues of fellowship and social comfort, in a hospital.
I moved to Harvard in 1998, and in 2000 the first kidney exchange in the United States was done at a hospital nearby. I started to think, ‘Gee, there might be a way where I could help organize it, make it easier for people to find kidneys.’
It may seem a strange principle to enunciate as the very first requirement in a hospital that it should do the sick no harm.